by Jeff Reeves | January 28, 2011 9:48 am
When all the fuss is over regarding whether the beef in Taco Bell burritos can actually be called beef, Yum! Brands (NYSE: YUM) should take a step back and realize the big picture. The fact is that that fast food restaurants like Wendy’s (NYSE: WEN) and McDonald’s (NYSE: MCD) there has been a recent focus on raising quality and using natural ingredients.Taco Bell has not, and it shows.
Wendy’s has introduced skin-on fries with natural sea salt, and has embraced the slogan that “quality is our recipe.” Burger King revamped its breakfast menu to include fancy offerings such as a ciabatta breakfast sandwich with eggs, ham, bacon, tomato and cheese. And then there’s McDonald’s, which has seen sales soar thanks to a push for a premium line of McCafe beverages that make it as much of a destination for mochas as for McNuggets.
Regardless of whether the legal action has merit – and the company has started denying these claims vehemently in a recent ad blitz – it highlights the fact that Taco Bell hasn’t really been focused on quality recently as other restaurants have. And this should serve as a wake-up call for the company.
Taco Bell has been late to this industry-wide focus on higher prices and higher quality, with even its most recent product pushes including a $5 snack box and $2 meal deals. While the competition for cheap eats is important, that hasn’t been balanced with the push for premium offerings we’ve seen at other fast food businesses.
But Taco bell is doing its best to play catch up now that it is squarely in the spotlight. It’s first move: to “set the record straight” about its beef. Here’s what it claims is really in those beef and cheese burritos:
An advertizing blitz from corporate parent Yum Brands (NYSE: YUM) that starts today featuring full-page ads in newspapers like the Wall Street Journal and USA Today coupled with a massive online push are getting the company’s rebuttal out there. The print ads say, in huge letters, “Thank you for suing us. Here’s the truth about our seasoned beef.” The ads then go on to outline the meat’s ingredients:
That’s not what the Alabama lawsuit claims, of course. Attorney Dee Miles who filed the suit claims the concoction is just 35% beef, with the remaining 65 percent containing water, wheat oats, soy lecithin, maltodrextrin, anti-dusting agent and modified corn starch.
As for who’s scientifically correct on this, it’s pretty irrelevant. The fact of the matter is that to the casual consumer, Taco Bell has carved out a niche for itself via its cheap eats and appeal to late-night snackers. And winning a lawsuit won’t change the menu and ads screaming about 99 cent burritos or cheap meal deals.
It’s worth noting the premium push at restaurants like McDonald’s (NYSE: MCD) and Wendy’s (NYSE: WEN) isn’t to win any awards. The move is largely because cheap eats have squeezed margins almost to nothing. A focus on higher-quality, higher-priced products allows for better profits – as well as tapping into a broader consumer base that eats there because they want to, and not just because it’s all they can afford.
Take BK, with its summer push into barbecue ribs at Burger King. They were offered up north of $7 an order and sold out before the restaurant planned to end the promotion. Or take McDonald’s and its premium Angus burgers that can also run $5 or more per sandwich.These are big money-makers, as well as good for branding.
Though Taco Bell’s slogan is “Think Outside the Bun,” the restaurant would do well to take a peek at the kind of burgers the competition is serving up. Because whether the lawsuit about its beef is frivolous or not, the bottom line is that consumers in general see Taco Bell as a place to get cheap eats. And in the restaurant biz these days, quality cannot be an afterthought.
Jeff Reeves is editor of InvestorPlace.com . As of this writing, he did not own a position in any of the investments named here. Follow him on Twitter @JeffReevesIP.
Source URL: http://investorplace.com/2011/01/taco-bell-beef-quality-yum-brands-mcd-wen/
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