Survey: Best Car Rental Companies 2012

by Angela Nazworth | May 15, 2012 4:31 pm

For families gearing up for the summer travel season, Zagat’s newest survey results have come out just in time. The leading provider of consumer-based ratings and reviews, today released the results of its latest U.S. Car Rental Survey [1]covering 10 major companies.

Hertz (NYSE:HTZ[2]) sped by its competition and took the No. 1 spot in five of the six top categories: “Vehicles,” “Reliability,” “Service,” “Overall” and “Popularity.” National Car Rental took the top spot in the “Bang for the Buck.” category.

National beat out Avis for second place. The car company placed either No. 1 or No. 2 in each of the above categories except for Popularity.

Surveyors also were asked to select the best rental car brands in a variety of additional categories. Again, Hertz did extremely well. Here’s a look at five categories.

Business Travel: Hertz

Counter Staff: Hertz

Green Options: Hertz

Deal and Promotions: Enterprise

Car Pick-Up Experience: Enterprise

The full ratings and reviews of the car rental brands can be found at zagat.com/carrentals[3].

Endnotes:
  1. U.S. Car Rental Survey : http://www.prnewswire.com/news-releases/zagat-releases-us-car-rental-survey-151509925.html
  2. HTZ: http://studio-5.financialcontent.com/investplace/quote?Symbol=HTZ
  3. zagat.com/carrentals: http://resources.zagat.com/downloads/pdf/Zagat_Car_Rental_Reviews_2012_full.pdf

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