AT&T Drops the Ball With Dropped Calls

by Alyssa Oursler | August 21, 2012 10:54 am

Telecomm providers AT&T (NYSE:T[1]) and Verizon (NYSE:V[2]) are clearly the two biggest names in the game, battling in an ongoing duel[3] for the top spot in the cell phone carrier world.

And while AT&T may boast the nation’s largest 4G network, that same network is actually, in some places, just downright awful.

In a recent list of the ten spottiest areas for cell phone reception[4], AT&T was honored with the title of “worst carrier” in the worst three cities — Oklahoma City, Colorado Springs, Colo., and Bakersfied Calif. — and in four cities total.

Another slacker when it comes to service? T-Mobile, the U.S. wireless arm of Deutsche Telekom (OTCQX:DTEGY[5]), which has been facing countless stumbling blocks[6] of late.

AT&T should be glad that its bid to buy the smaller rival[7] fell through, even though it cost them $4 billion at the time. If it hadn’t, AT&T would have been in charge of the worst coverage for all ten terrible areas on the list.

Sprint Nextel (NYSE:S[8]), on the other hand — which has been one of the market’s best performers so far this year[9] and is a member of InvestorPlace’s Real America Index[10] — took the cake as the best carrier in nine out of ten worst areas (which I guess is something to be proud of), while Verizon filled in the final spot on the list.

In the spottiest cities, AT&T has little to offer except for dropped calls and slow web-browsing — especially considering that the company no long is the only one offering Apple’s (NASDAQ:AAPL[11]) iPhone.

Verizon began selling the smartphone some time ago and even Sprint’s Virgin Mobile pre-paid network began offering the popular product[12] earlier this summer. Plus, Verizon just added its “Share Everything” plan[13], making it even easier for customers to hook up other gadgets — from an iPad to an Amazon (NASDAQ:AMZN) Kindle — to its wireless network.

As of right now, the only thing setting the company apart is that it offers the iPhone 4s on the 4G network — a whole G more than if you were to buy the product from Verizon. If you want that extra G at Verizon, you’d have to step away from Apple and settle for the newest edition of Samsung’s Galaxy — for now, at least. When the highly-anticipated iPhone 5[14] comes out, chances are that will change.

And for consumers stuck in a city where reception isn’t so receptive, that may be all Verizon needs to edge out AT&T’s sub-par service.

Endnotes:

  1. T: http://studio-5.financialcontent.com/investplace/quote?Symbol=T
  2. V: http://studio-5.financialcontent.com/investplace/quote?Symbol=V
  3. battling in an ongoing duel: https://investorplace.com/2012/06/verizon-vs-att-which-should-you-buy-vz-t/
  4. ten spottiest areas for cell phone reception: http://techland.time.com/2012/08/20/can-you-hear-me-now-the-10-u-s-cities-with-the-worst-cell-phone-reception/#detroit-michigan
  5. DTEGY: http://studio-5.financialcontent.com/investplace/quote?Symbol=DTEGY
  6. facing countless stumbling blocks: https://investorplace.com/2012/08/the-bad-news-keeps-coming-for-t-mobile/
  7. bid to buy the smaller rival: https://investorplace.com/2012/01/failed-att-bid-gives-t-mobile-new-life/
  8. S: http://studio-5.financialcontent.com/investplace/quote?Symbol=S
  9. best performers so far this year: https://investorplace.com/2012/08/sprints-stock-needs-a-breather/
  10. InvestorPlace’s Real America Index: https://investorplace.com/real-america-index/kansas-sprint-nextel-dont-hang-up-yet-telecom-s/
  11. AAPL: http://studio-5.financialcontent.com/investplace/quote?Symbol=AAPL
  12. began offering the popular product: https://investorplace.com/2012/06/sprints-virgin-mobile-will-offer-prepaid-iphone-on-june-29/
  13. “Share Everything” plan: https://investorplace.com/2012/06/verizon-wireless-kills-nearly-all-phone-only-plans-vz-t/
  14. highly-anticipated iPhone 5: https://investorplace.com/2012/07/survey-iphone-5-should-see-monster-release/

Source URL: https://investorplace.com/2012/08/att-drops-the-ball-with-dropped-calls/