- Complaints per 100,000 vehicles sold: 172.3
- YTD car sales: 49,743
- YTD complaints: 71
- Model complaint leader: xB
Toyota’s hip Scion brand, introduced in California in 2003, and then nationwide by 2004, has tiny U.S. market share. Roughly 0.4% of vehicles sold in the U.S. were Scions. The xB, one of the first subcompacts released by the company, has been the most complained about Scion model since 2007, with the most common complaint involving the safety of the body and glass. There were reports, for example, of windows suddenly shattering without apparent cause. Sales of both the xB and Scions in general were down by more than 60% between 2007 and 2011.