- Complaints per 100,000 vehicles sold: 221.5
- YTD car sales: 286,751
- YTD complaints: 361
- Model complaint leader: Jetta
Since the beginning of 2007, 3,184 complaints have been filed with the NHTSA about Volkswagens. The model receiving the most complaints over that period was the Jetta, with 29% complaints involving the car’s powertrain. VW announced a voluntary safety recall in October 2011 on nearly 160,000 vehicles, many of them Jettas and Jetta SportWagens. Some of the Jetta’s clean diesel engines experienced vibrations that could lead to fuel line cracking, which would then result in a fuel leak. Despite these minor issues, sales of the Jetta are up 82% between 2007 and 2011, and Volkswagen sales as a whole are up 40.7% over the same period.
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