And the Fastest Fast-Food Drive Thru Is …

by Nate Wooley | October 9, 2012 10:46 am

Fast-food giant Wendy’s (NASDAQ:WEN[1]) is the king of the fast-food service hill.

Wendy’s recently topped the Drive-Thru Performance Study, which is conducted by QSR[2] and tests fast-food restaurants in several areas. From average service time to order accuracy and customer service issues, the study attempts to define which restaurants do the best job at the window — from which they can derive up to 70% of their revenue.

Here’s the list:

Wendy’s: 129.75 seconds
Taco Bell
(NYSE:YUM[3]): 149.69 seconds
Bojangles: 171.61 seconds
Krystal: 175.94 seconds
McDonald’s
(NYSE:MCD[4]): 188.83 seconds
Chick-Fil-A: 190.06 seconds
Burger King
(NYSE:BKW[5]): 201.33 seconds

Other fast-food news:

Endnotes:
  1. WEN: http://studio-5.financialcontent.com/investplace/quote?Symbol=WEN
  2. which is conducted by QSR: http://www.qsrmagazine.com/reports/2012-qsr-drive-thru-study
  3. YUM: http://studio-5.financialcontent.com/investplace/quote?Symbol=YUM
  4. MCD: http://studio-5.financialcontent.com/investplace/quote?Symbol=MCD
  5. BKW: http://studio-5.financialcontent.com/investplace/quote?Symbol=BKW
  6. McDonald’s to Open Its First Vegetarian Restaurant: http://investorplace.com/2012/09/mcdonalds-to-open-its-first-vegetarian-restaurants/
  7. Taco Bell Tests New Doritos Locos Taco Flavor: http://investorplace.com/2012/08/taco-bell-tests-new-doritos-locos-taco-flavor/
  8. Fast Food Employees Gone Bad: http://investorplace.com/2012/08/fast-food-employees-gone-bad/

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