And the Fastest Fast-Food Drive Thru Is …

by Nate Wooley | October 9, 2012 10:46 am

Fast-food giant Wendy’s (NASDAQ:WEN[1]) is the king of the fast-food service hill.

Wendy’s recently topped the Drive-Thru Performance Study, which is conducted by QSR[2] and tests fast-food restaurants in several areas. From average service time to order accuracy and customer service issues, the study attempts to define which restaurants do the best job at the window — from which they can derive up to 70% of their revenue.

Here’s the list:

Wendy’s: 129.75 seconds
Taco Bell
(NYSE:YUM[3]): 149.69 seconds
Bojangles: 171.61 seconds
Krystal: 175.94 seconds
(NYSE:MCD[4]): 188.83 seconds
Chick-Fil-A: 190.06 seconds
Burger King
(NYSE:BKW[5]): 201.33 seconds

Other fast-food news:

  1. WEN:
  2. which is conducted by QSR:
  3. YUM:
  4. MCD:
  5. BKW:
  6. McDonald’s to Open Its First Vegetarian Restaurant:
  7. Taco Bell Tests New Doritos Locos Taco Flavor:
  8. Fast Food Employees Gone Bad:

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