by Nate Wooley | January 4, 2013 12:40 pm
[1]Several stores that compete with retail giant Wal-Mart (NYSE:WMT[2]) are complaining about the chain’s new ad campaign.
At issue is Wal-Mart’s direct comparisons of prices on specific goods and at specific retailers, The Wall Street Journal reports[3]. Both Toys ‘R’ Us and Best Buy (NYSE:BBY[4]) have lodged complaints with attorneys general in several states about the campaign.
An example of Best Buy’s complaint concerns a Dell (NASDAQ:DELL[5]) laptop that both it and Wal-Mart sell. The latter advertised that the laptop was $251 cheaper at its stores. Best Buy argues that the two laptops aren’t identical and that Wal-Mart cherry-picked a computer from Best Buy that looked the same but had different specifications, and was therefore more expensive.
Toys ‘R’ Us complains that in the ads, the Bentonville-based retailer cited inaccurate prices for several products, including a toy kitchen and a scooter.
This isn’t the first time Wal-Mart has faced these sorts of complaints. In 1994, it settled a case with the Michigan attorney general. While not admitting guilt, the firm agreed to stop comparing products that weren’t the same size or model.
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