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The Best and Worst U.S. Airlines in November

With Sandy in the past, airline performance rises

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October was a tough month for U.S. airlines, as nearly one in five flights failed to arrive on time. With Superstorm Sandy out of the way, though, most airlines got back on track in November, according to the Department of Transportation’s latest Air Travel Consumer Report.

The 15 airlines tracked by the report posted an on-time performance of 85.7% in November — a hair better than last year and vastly improved from October’s 80.2%. Even better news: United Continental (NYSE:UAL) and American Airlines (PINK:AAMRQ) were able to push past the system glitches and labor slowdowns that impaired their respective performance metrics in the late summer and early fall.

Of course, the impact of Superstorm Sandy is still being felt on the bottom line. Delta Air Lines (NYSE:DAL), for example, said Sandy slashed $100 million off its Q4 profit.

Here are November 2012’s best and worst airlines as measured by performance in four areas: on-time flights, flight cancellations, mishandled baggage and complaints:

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