Suzanne Nassisse bought the iPad — so she thought — from the local Walmart in the Westgate Mall in Brockton. However, she quickly noticed something was off, reports WCVB-TV.
“When I first opened it I thought, ‘Wow it’s so light, Apple really is an elegant product’,” Nassisse told WCVB. However, when she went to turn the tablet on, it wouldn’t start. The counterfeit iPad had a fake power unit and couldn’t run. The speaker was also fake, with just flat space with the holes should be.
Initially, the store refused to refund Nassisse’s money, citing store policy on opened goods. However, after local media began asking about the fake, the store reversed itself and gave her the money back.
A spokesman for Walmart said, “We’re still working to understand how this could have happened and are actively reviewing our transactional records and surveillance video to determine how this product ended up on our shelves.”