How America’s 14 Largest Airlines Compare

Purdue, Wichita State partner for analysis


How America’s 14 Largest Airlines Compare

airplane cabin interior empty 630 flickr 300x225 How Americas 14 Largest Airlines CompareHawaiian Airlines had the highest on-time rating in 2012

That’s the result published in the 2013 Airline Quality Ratings report released Monday, reports CNN.

The report — which covers the 14 largest U.S. airlines — is produced as a joint venture between professors at Purdue University and Wichita State. The researchers used data from the U.S. Department of Transportation to measure airline performance in on-time, consumer complaints, lost luggage and denied boarding events.

Southwest (NYSE:LUV) had the lowest level of customer complaints while giant United Air Lines (NYSE:UAL) had the highest at 4.24 complaints per 100,000 passengers. Virgin America had the lowest rate of lost or damaged luggage and American Eagle (PINK:AAMRQ) had the highest.

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