How America’s 14 Largest Airlines Compare

by Nate Wooley | April 8, 2013 10:27 am

How America’s 14 Largest Airlines Compare

airplane cabin interior empty 630 flickr 300x225 How America's 14 Largest Airlines Compare[1]Hawaiian Airlines had the highest on-time rating in 2012

That’s the result published in the 2013 Airline Quality Ratings report released Monday, reports CNN[2].

The report — which covers the 14 largest U.S. airlines — is produced as a joint venture between professors at Purdue University and Wichita State. The researchers used data from the U.S. Department of Transportation to measure airline performance in on-time, consumer complaints, lost luggage and denied boarding events.

Southwest (NYSE:LUV[3]) had the lowest level of customer complaints while giant United Air Lines (NYSE:UAL[4]) had the highest at 4.24 complaints per 100,000 passengers. Virgin America had the lowest rate of lost or damaged luggage and American Eagle (PINK:AAMRQ[5]) had the highest.

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Endnotes:
  1. [Image]: http://investorplace.com/wp-content/uploads/2011/07/airplane_cabin_interior_empty_630_flickr.jpg
  2. reports CNN: http://www.cnn.com/2013/04/08/travel/airline-quality-report/
  3. LUV: http://studio-5.financialcontent.com/investplace/quote?Symbol=LUV
  4. UAL: http://studio-5.financialcontent.com/investplace/quote?Symbol=UAL
  5. AAMRQ: http://studio-5.financialcontent.com/investplace/quote?Symbol=AAMRQ
  6. American Airlines Tests Perks for Those Without Carry-Ons: http://investorplace.com/2013/03/american-airlines-tests-perks-for-those-without-carry-ons/
  7. United Airlines to Offer $9 Fast-Track Through Security: http://investorplace.com/2013/02/united-airlines-to-offer-9-fast-track-through-security/
  8. Man Booted From Flight for Taking Pic of Empty Seat: http://investorplace.com/2013/02/man-booted-from-flight-for-taking-pic-of-empty-seat-2/

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