A Palestinian man whose previous attempts to contact Facebook (FB) to report serious security flaws were denied hacked into founder Mark Zuckerberg’s account to express his concerns.
The user, Khalil Shreateh, then wrote a message on Zuckerberg’s wall page describing the security issues.
He began the note by apologizing for having to hack into Zuckerberg’s account.
“First sorry for breaking your privacy and post to your wall , i has no other choice to make after all the reports i sent to Facebook team.” he writes on the page, which according to Facebook should have been impossible to do.
The concerned Facebook user had written about the issue in his blog, but was ignored by administrators until the third contact attempt, at which point a simple “I am sorry this is not a bug” was given as a reply.
Facebook engineers first blocked Khalil’s own account, then fixed the bug. They offered a small apology but noted that “exploiting bugs to impact real users is not acceptable behavior…”