US Airways (LCC) shocked its 420,000 followers on Twitter (TWTR) when it responded to a customer complaint with a pornographic image on Monday.
The inappropriate photo was first shared on Twitter when US Airways responded to a customer complaint about being on the tarmac for too long and being late to her destination. The airline responded with a link that was probably suppose to be lead the customer to its customer service page, but it didn’t, reports The Chicago Tribune.
The US Airways Tweet led the customer to a picture of a naked woman with a model Boeing (BA) 777 jet that had landed in a place it was never meant to be.
US Airways has removed the image from its Twitter and has issued an apology for the incident. According to the airline, the image was posted by another user and it had marked it as inappropriate. Unfortunately, marking the image is what resulted in it accidentally being shared, The Tribune notes.
Twitter users have been having fun at US Airways expense over the unsafe image.
- “There is a #usairways PR manager crying somewhere right now.”
- “So if you’re job hunting there’s a new position open at @USAirways in social media…”
- “On the bright side: #usairways isn’t a trending topic on Twitter because of a plane crash.”