At InvestorPlace Media, we believe that people are our most important asset. Our employees enjoy excellent benefits, competitive salaries, professional development and growth opportunities. So why not consider a career in a dynamic, fast-paced environment with opportunities for growth and advancement?
We offer excellent benefits, including:
Health care, dental and vision benefits; employer-paid short- and long-term disability; 401k plan; employer-paid life, supplemental life & AD&D; flexible spending accounts for medical and dependent care; paid holidays; generous personal days; vacation days; sick leave; employee assistance program; wellness program and more!
And our employees enjoy many company perks such as:
Convenient location near Washingtonian/Rio Center and a short drive from the Shady Grove Metro Station; plenty of free parking; free bagels; free ice cream in the summer; fun morale-boosting events; community service-oriented culture; casual and flexible environment.
How to Apply
To apply for any of our open positions, please send your resume and cover letter via email to: email@example.com. Each position has a job code listed within each ad; please reference this job code in the subject line of your email.
CUSTOMER SERVICE REPRESENTATIVE
This is an incredible opportunity to join a well-respected financial publishing company in the Washington D.C. area – specifically, Rockville, MD. Our award winning investment products have a sizeable customer base and we are looking for Customer Service Representatives to provide quality customer service to our valued subscribers. The Customer Service Representatives will need to ensure our customer expectations are met with a high degree of satisfaction. InvestorPlace Media has a 40+ year history of growth and success. We offer great benefits, competitive compensation, convenient location, and stable work environment with a tangible path for advancement.
Our customers are our number one priority and this is a highly responsible position and will report to the Customer Service Supervisor. We are looking for a candidate that is highly adaptive, cheerful and compassionate to delivering world-class support to our customers.
The candidate must have empathy, great listening and learning abilities. Specific required traits for this position are organization, flexibility with schedule and tasks/duties, can-do attitude, and excellent judgment required for handling customer needs.
Some experience in a customer service call center environment is desirable but not necessary. Computer experience is a must – candidates must have some business skills and be able to work efficiently in Microsoft Office (Word, Excel) and willingness and capabilities for more detailed training in our customer service software platform. We do require a minimum of a High School diploma.
Duties include, but are not limited to:
- Answer inbound customer service calls to place orders, process cancels and resolve customer concerns. (Answer approximately 75-100 calls and resolve 20-50 customer emails each day)
- Keep supervisor informed of trending customer issues
- Prepare correspondence (letters and emails)
- Rely on instructions and pre-established guidelines to perform the functions of the job
- Various other tasks as directed by manager.
- People oriented and empathetic
- Problem solver and can make judgment calls with both the customer and company goals in mind
- Excellent verbal and written communication skills
- Ability to manage several tasks at once
We are serious about investing in talent, and the right candidate will have no barriers to success. We have a friendly culture, plenty of opportunities for professional development and a great team of professionals who thrive on achieving goals!
If you are interested in applying for this position please send your resume and cover letter to: firstname.lastname@example.org and in the subject line of your email, reference job code: CSR.TM.CS
MARKETING OPERATIONS ASSOCIATE/PART-TIME
We are looking for a Part-Time Marketing Operations Associate to join our fast-paced Database Marketing Operations team. This is an excellent entry level career opportunity, or a great opportunity for an experienced detail lover to work flexible part-time hours. As with any of our jobs at InvestorPlace, there is excellent growth potential into a number of areas in our company. Candidates of all levels will find this especially appealing as there is training from the ground floor and exposure to other areas of our profitable business. Someone who desires potential to learn and growth within a challenging and rewarding environment will thrive in our company!
We’re considering candidates that pride themselves on accuracy and attention to detail as we are looking for a data entry master who excels at the challenge of meeting daily goals. Our Marketing Operations team handles lots of daily data and we’re hoping you can help! The Marketing Operations Associate will be tasked with setting up codes, essential for tracking our daily marketing efforts as well assisting database analysts with the compiling of email lists for our various publishing units.
• Excellent and accurate computer and typing skills are mandatory; knowledge of marketing terminology a plus, but not necessary.
• High productivity is an absolute must – to meet daily deadlines.
• Must be a energetic, detail-oriented, enthusiastic, sharp, reliable, and a service-oriented team player with strong work ethic, ability to multi-task, work independently, quick learner, be self-motivated and have effective and professional communication skills.
Please note this is a flexible part time position and we’re looking for an individual who can commit between 20-25 hours per week.
Please submit resume and cover letter and reference job code: MOA.HW.OPS
MARKETING DATABASE ANALYST
Are you a problem-solver, data junkie or the type of person who takes things apart just to figure out how they ever worked in the first place? Then we’re looking for you.
InvestorPlace Media, a leading publisher of investment advice for self-directed investors, is seeking qualified candidates for the position of Marketing Database Analyst.
This position plays an integral role in the strategic operation of one of the oldest and most successful direct response marketing companies in the country – and is the perfect launching point for anyone interested in figuring out how to leverage Big Data to drive measurable results.
Responsible for analyzing marketing database with a view to maintaining data integrity and accuracy for optimal performance. Troubleshoot data discrepancies and investigate causes to find and implement solutions. Liaise with marketing and senior management professionals to analyze user requirements, procedures, and problems in order to produce customer output for the purpose of marketing and subscription fulfillment. Support team of existing Marketing Operations analysts to meet operational deadlines.
The position requires a sharp, analytical thinker that learns quickly and is an excellent problem solver. The successful candidate is looking to build a career and can work well independently and with others. Crystal Reports and Microsoft SQL Server database knowledge and experience is a bonus but not a requirement. A bachelor’s degree is preferred.
We offer competitive salaries and an excellent benefits package. We are an equal opportunity employer.
Please submit resume and cover letter and reference job code: DBA.PD.DBM
(InvestorPlace Media – Rockville, MD) Requires a Bachelor’s degree (or foreign equivalent) in Fine Arts, Graphic Design or a related field and 4 years of experience in the job offered or in web design. All of the stated experience must include use of HTML & CSS; application of design principles, including color theory and typography; and visual design for branding and marketing. Experience must include architecting the design framework for sites within a content management system; using Adobe tools; creating device-agnostic, responsive frameworks and modular design systems; articulating the impact that front-end decisions have on usability and performance; work with polyfills and plugins; drafting style guidelines to be used for the lifetime of a digital product; and crafting scalable front-end frameworks. Lead site design from conception to completion. Send resume to: email@example.com and reference job code UD.JB.DES in subject line of email. EOE.
This is an excellent opportunity for a highly visible position with great growth potential for those interested in a career in the financial services industry.
Ideal candidate will have at least 5-7 years of experience working on rapidly changing deadlines with excellent writing and interpersonal skills. Candidate will be responsible for directing the editorial quality of our award-winning investment newsletters and websites while developing, mentoring and managing a small team of editors. He/she will have a great opportunity to contribute to an industry leader in the fast-paced world of investment publishing. In addition to editing daily, weekly and monthly newsletter content, reports and marketing materials, the Managing Editor will perform research, maintain/audit online portfolios and must have excellent analytical and problem solving skills. There will be extensive ongoing interaction with senior investment advisors, financial, marketing and print production staff as well as freelance writers and outside vendors intrinsic to this role.
Candidates must possess advanced interpersonal skills and be effective and persuasive communicators. Outstanding writing and editing skills are a requirement. Experience with Dreamweaver, InDesign and HTML is extremely helpful. A background reflecting daily digital publishing, preferably WordPress-based, and a passion for Wall Street, economic data and financial news, a must.
We are serious about investing in talent, and the right candidate will have no barriers to success. We offer competitive salary and benefits, opportunities for professional development and a great team of professionals who thrive on achieving goals!
If you are interested in applying for this position please send your resume and cover letter and in the subject line of your email, reference job code: ME.AL.PUB