McDonald’s to Add Another Drive-Thru Window for ‘Not Ready’ Orders

by William White | November 15, 2013 10:34 am

McDonald's NYSE:MCD[1]McDonald’s (MCD[2]) is planning to add another drive-thru window[3] for orders that aren’t ready.

The new window will make it so that customers whose orders aren’t ready by the time they pull up to the second window will then pull up to a third window to wait for their food. McDonald’s, which has 14,000 locations in the United States, is hoping that this new system will allow it to speed up its drive-thru times, which in turn will allow the restaurant to serve more customers. The fast-food chain makes around 70% of its sales through drive-thru. The third drive-thru window, which is part of the company’s “Fast Forward Drive-Thru”, will start appearing at new and renovated locations next year, reports the Associated Press.

McDonald’s plans to spend $3 billion[4] next year to add up to 1,600 new restaurants and to renovate 1,000 of its current locations.



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