At InvestorPlace Media our employees enjoy excellent benefits, competitive salaries, professional development and growth opportunities. We have great team camaraderie and enjoy a variety of events to interact, from social events to round tables and team events. So why not consider a career in a dynamic, fast-paced environment with opportunities for growth and advancement?
We offer excellent benefits, including:
Health care, dental and vision benefits; employer-paid short- and long-term disability; 401k plan; employer-paid life, supplemental life & AD&D; flexible spending accounts for medical and dependent care; paid holidays; generous personal days; vacation days; sick leave; employee assistance program; and more!
And our employees enjoy many company perks such as:
Convenient location near Washingtonian/Rio Center, Fallsgrove and Downtown Crown – and a short drive from the Shady Grove Metro Station; plenty of free parking; fun morale-boosting events – both team and company wide; community service-oriented culture; casual and flexible environment.
If you’d like to apply for a position to join the IPM team, please take a look at our open positions and read on as to how to apply!
How to Apply
External Candidates: To apply for any of our open positions, please send your resume and cover letter via email to: [email protected]. Each position has a job code listed within each ad; please reference this job code in the subject line of your email.
Internal Candidates: Please contact Human Resources if you are interested in this position.
At this time we are currently hiring for the following:
CUSTOMER SERVICE REPRESENTATIVE
This is an incredible opportunity to join a well-respected financial publishing company in the Washington D.C. area – specifically, Rockville, MD. Our award winning investment products have a sizeable customer base and we are looking for Customer Service Representatives to provide quality customer service to our valued subscribers. The Customer Service Representatives will need to ensure our customer expectations are met with a high degree of satisfaction. InvestorPlace Media has a 40+ year history of growth and success. We offer great benefits, competitive compensation, casual dress code, convenient location, and stable work environment with a tangible path for advancement. There are overtime opportunities but not mandatory. No outbound sales. And, a great team atmosphere!
Our customers are our number one priority and this is a highly responsible position and will report to the Customer Service Supervisor. We are looking for a candidate that is highly adaptive, cheerful and compassionate to delivering world-class support to our customers.
Job Requirements
The candidate must have empathy, great listening and learning abilities. Specific required traits for this position are organization, flexibility with schedule and tasks/duties, can-do attitude, and excellent judgment required for handling customer needs.
Some experience in a customer service call center environment is desirable but not necessary. Computer experience is a must – candidates must have some business skills and be able to work efficiently in Microsoft Office (Word, Excel) and willingness and capabilities for more detailed training in our customer service software platform. We do require a minimum of a High School diploma.
Duties include, but are not limited to:
- Answer inbound customer service calls to place orders, process cancels and resolve customer concerns. (Answer approximately 75-100 calls and resolve 20-50 customer emails each day)
- Keep supervisor informed of trending customer issues
- Prepare correspondence (letters and emails)
- Rely on instructions and pre-established guidelines to perform the functions of the job
- Various other tasks as directed by manager.
Other Skills/Capabilities/Technical:
- People oriented and empathetic
- Problem solver and can make judgment calls with both the customer and company goals in mind
- Excellent verbal and written communication skills
- Ability to manage several tasks at once
We are serious about investing in talent, and the right candidate will have no barriers to success. We have a friendly culture, plenty of opportunities for professional development and a great team of professionals who thrive on achieving goals!
If you are interested in applying for this position please send your resume and cover letter to: [email protected] and in the subject line of your email, reference job code: CSR.SR.TA
EDITORIAL INTERN
The Trading Services team at InvestorPlace Media is looking for a summer intern to assist the Managing Editor and Editorial & Marketing Manager in editing, delivering and publishing trade alerts and weekly issues, managing online model portfolios and updating online reports for three or more option- and stock-trading services.
The candidate will be in pursuit of a degree in English, Journalism, Marketing, Business, Finance or Economics and should be comfortable working with Microsoft Office (including Outlook, Word, Excel) and content-management systems such as WordPress.
The ideal candidate will have an exceptionally strong grasp of the English language and AP style, and a burning desire to learn more about the global financial system and help individual investors achieve their financial goals. A basic knowledge of capital markets, preferably with first-hand experience trading stocks or options, is a big plus.
Please send resume and cover letter and reference job code: INT.TS.DT
COPYWRITER
Are you a successful copywriter looking to join a group to that will not only value your contributions, but let you select the ideas you work on?
Investor Place – a member of the Stansberry Holdings group and the newest financial publisher at Agora, is looking to hire a copywriter who wants to get in at the ground level and write lots of winning copy.
Responsibilities:
Because you will be joining this group at the starting line, you will be able to pick and choose your projects and the roles you want to hold with the group. Lead a team, focus on a single franchise, just pick the best projects. You decide.
If you have been successful in the copywriting world, you know that picking your path early can make the difference in a copywriter’s career. And getting in early can be a difference of millions of dollars.
InvestorPlace has one of the longest and most well established brands among online investors. And right now, we have way more ideas to capitalize on than we have copywriters.
InvestorPlace is offering:
- A chance to rewrite even our most successful packages
- Access to a list of over 3 million readers in our InvestorPlace, Stansberry, Legacy network
- The chance to work with some of the best analysts and marketers in the industry
- The opportunity to work in a business that has a fire hose of great ideas going every single month
This opportunity is truly a once in a lifetime opportunity for even the best of the best copy talent.
Qualifications:
We are looking for:
- Copy Talent interested in moving up in the industry
- A hungry, self-motivated, and smart writer with a gift for developing ideas
- Someone willing to work very hard
Sound like you? We’d love to talk with you… and discuss how we can sell great ideas and make lots of money together.
Please submit resume, cover letter and TWO writing samples and reference job code:
CW.SH.IPM
