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LogMeIn Drops Free Service, Causes Online Uproar

It offered the service free of charge for a decade


On Tuesday, users of LogMeIn (LOGM), which provides online access to files stored on remote computers, learned that services previously offered for free will now cost at least $49 a year.

Business ManLogMeIn has been a leading provider of remote access services for a decade. The service gained wide popularity for allowing users to take advantage of its basic services without charge. Now, users of its formerly-free services have seven days to subscribe to its paid services, TechCrunch notes.

Free Wifi Coming to the Mall of America
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LogMeIn said that the remote access market had “evolved” since it launched its service ten years ago with users increasingly relying on cloud services to access data remotely. LogMeIn said that the change will not affect its 2014 revenue forecast of $190.3 million.

Other free LogMeIn products — like Join.me — are not affected by the decision.

Not surprisingly, the move sparked an uproar online. Outraged users took to online forums and social media to upbraid LogMeIn for failing to give adequate warning of the change.

Other users criticized the lowest cost plan, which charges $49 a year for remote access to two computers.

While users were unhappy, LogMeIn investors appeared to like the news. LOGM stock rose almost 3% in Wednesday morning trading.

Article printed from InvestorPlace Media, http://investorplace.com/2014/01/logmein-drops-free-service-causes-online-uproar/.

©2017 InvestorPlace Media, LLC