Consumers who purchased Google’s (GOOG) pricey LTE Chromebook Pixel won’t be left in the lurch because Verizon (VZ) appears to have backed out of a deal to provide data service to the computers for two years.
Though the free mobile broadband service was included in the LTE Chromebook Pixel’s online documentation, Verizon now says it wasn’t aware of the two-year commitment and has dropped the service after just one year. In response, Google says that it will provide $150 Visa (V) gift cards to affected Google LTE Chromebook Pixel owners, ComputerWorld notes.
At least one law firm is reportedly attempting to contact affected consumers. A Verizon spokesperson said: “We understand that some Chromebook Pixel customers may have lost their promotional data, 100MB a month for two years, early,” a spokesperson tells me. “We apologize for this and are working on a solution for those customers.”
The LTE Chromebook Pixel was promoted with 100MB in free monthly mobile broadband service from Verizon. Consumers who purchased the device had the option of purchasing more data as needed.
Google shares rose modestly in Wednesday morning trading, while VZ shares moved slightly lower.
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