There are new details concerning the Samsung Galaxy Note 7 recall that owners should know about.
The Samsung Galaxy Note 7 recall has been voluntarily expanded with the help of the U.S. Consumer Product Safety Commission. The recall includes all original and replacement versions of the Galaxy Note 7.
Owners of devices that are part of the Samsung Galaxy Note 7 recall can get a refund or exchange the smartphone for one of the company’s other devices. Owners can return the products to the retailers or wireless carrier they bought them from, or through Samsung.com if they were purchased there.
Those that own devices in the Samsung Galaxy Note 7 recall are are advised to power the devices down. An update will be released on Dec. 19 that stops the devices from charging keep them from working as mobile devices.
Customers are also being given additional credit when taking part in the Samsung Galaxy Note 7 recall. This includes $100 of credit when exchanging for another of Samsung Electronics Co Ltd (OTCMKTS:SSNLF). Owners that have already traded in their affected devices can get an additional $75 in credit from carriers. Those that get a refund or trade the smartphone in for another brand’s device will get $25 in credit.
Customers with more questions about the Samsung Galaxy Note 7 recall can check out the company’s official website for the recall. There is also a phone numbers that customer can call to learn more. It is 1-844-365-6197. Customers can also contact the carriers or retailers they bought the smartphones from to learn more about the recall.
