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Airline Ratings – The Best Airlines and Worst Airlines in September

Most airline ratings improved overall for the month

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Best Airlines for On-Time Performance:

  1. airline-ratings-best-airlines-worst-airlinesHawaiian Airlines (HA) — 95.5%. After a decade of topping the list of best airlines for on-time performance, it would be news if Hawaiian Airlines didn’t win the top honors for this particular measure of airline ratings. Hawaiian Airline not only bested its peers again in September, but it beat the second-place winner for on-time best airlines by more than five percentage points. Then again, it’s easier to keep the planes running on time in balmy weather and at less hectic airports than it is at Chicago’s O’Hare or New York’s JFK.
  2. Delta Air Lines — 90.3%. For a legacy hub-and-spoke carrier to crack the 90% threshold for the on-time airline ratings is a significant win. After all, carriers like Delta Air Lines (DAL) have sophisticated networks and a heavy presence at larger, more congested airports. DAL, which was one of the worst airlines for on-time performance in 2010, has transformed itself in this critically important metric for airline ratings.
  3. Endeavor Air (formerly Pinnacle Airlines) — 88.8%. Endeavor, which operates as Delta Connection, has begun to flourish since it came under DAL’s wing. Delta acquired Pinnacle from bankruptcy earlier this year, making it a wholly owned subsidiary. It subsequently invested $52 million in the feeder carrier and changed the name. Feeder carriers are seldom the best airlines for performance, but Endeavor’s rising airline ratings are positioning the unit to soar.

Other Airline Ratings:

  • US Airways (LCC) — 88.3%
  • Alaska Airlines (ALK) — 87.6%
  • AirTran Airways, a unit of Southwest (LUV) — 86.8%

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