Microsoft Corporation (NASDAQ:MSFT) has announced that it is discontinuing its Groove Music Pass.
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Here are a few things for Microsoft Groove Music Pass users to know.
- Users of the music streaming service will no longer be able to use it starting on Dec. 31. 2017.
- The Groove Music app will remain functional after this, but won’t be able to stream music.
- However, it will still be able to play music that customers have bought, downloaded or uploaded to OneDrive.
- Music downloaded via Music Pass will no longer be valid after the cutoff date.
- Microsoft also notes that it will be reimbursing customers that have a Groove Music Pass subscription that extends beyond Dec. 31. 2017.
- The refund that Groove Music Pass subscribers get will be prorated.
- The company will send this refund to the credit card or payment method the customer used to purchase the subscription with.
- If MSFT is unable to return the refund to customers in this way, it will grant them a Microsoft Store gift card for 120% the prorated amount.
- These refunds will be paid to customers by Feb. 1, 2018.
- Microsoft also says that it will be handing out full refunds to customers that cancel their Groove Music Pass subscription within 30 days of its start.
- Customers that have bought a Music Pass subscription and haven’t redeemed it yet can receive a gift card for the Microsoft Store that is worth 120% of its value.
You can follow this link to learn more about Microsoft discontinuing the Groove Music Pass service.
As of this writing, William White did not hold a position in any of the aforementioned securities.
