The Best and Worst U.S. Airlines in November

Most Mishandled Bags:

American Eagle — 5.31 reports per 1,000 passengers

Feeder carriers usually have higher mishandled bag stats because of delays and challenging connections with legacy carriers. American Eagle’s mishandled bag rate actually improved slightly year-over-year, but it continued to struggle compared with other carriers.

Runners up:

2. SkyWest — 4.59 reports per 1,000 passengers

3. ExpressJet — 4.09 reports per 1,000 passengers

4. Mesa Airlines — 3.65 reports per 1,000 passengers

How other major airlines stack up:

United Continental — 2.88 reports per 1,000 passengers

Southwest — 2.86 reports per 1,000 passengers

American Airlines — 2.66 reports per 1,000 passengers