In the weeks following the iPhone 4’s June 2010 launch, an assortment of jokes emerged about the phone’s ability to do many things well—except handle actual phone calls.
The configuration of the phone’s antenna, it turns out, was less than optimal if users cradled the device a certain way—in what became known as the “death grip”—because it blocked reception and often caused calls to drop. Now a legal remedy is at hand. Apple (NASDAQ:AAPL) will offer afflicted customers a choice of $15 or a new bumper case, according to the terms of a recently announced settlement in a class action lawsuit filed on their behalf.
“This settlement relates to a small number of customers who indicated that they experienced antenna or reception issues with their iPhone 4, and didn’t want to take advantage of a free case from Apple when it was being offered in 2010,” Apple told CNET News
in a statement.
As complaints about the phone mounted, CNET points out, Apple for about two months offered customers a choice of a free bumper case, which is said to reduce the interference problem, or the option of returning the phone for a full refund.
Ira Rothken, co-lead counsel representing the class, which he says includes about 24 million members, told CNET that the plaintiffs believe the settlement is “fair, adequate, and reasonable. We believe that it allows members of the class to choose, and they can get $15 of cash or a bumper, so we believe that type of choice is proportional to the circumstances.”
At some point in the coming weeks, the settlement will have its own website, www.iPhone4Settlement.com (the site is not live yet), which will provide information about the settlement and how to make a claim within a 120-day claims period. Original iPhone 4 owners also will be alerted to the settlement via email before April 30.