AOL Patch Problem #4 – Mismanagement
As Carr noted in his AOL Patch profile, Tim Armstrong “had a sentimental, and some would say debilitating, attachment to Patch,” since he helped create it while still working at Google (GOOG).
But the mismanagement didn’t end there; people skills also seemed to have eluded this exec when it comes to Patch. Just think back to the public firing of AOL Patch Creative Director Abel Lentz, who got the boot during a conference call.
Although Armstrong later apologized, the soap opera surrounding AOL Patch employees didn’t end there. Every few weeks, there seems to be new headlines about fired employees and increased griping from those who are left. Managers at AOL Patch websites are demanding ever-increasing workloads from a shrinking staff.
That distraction just doesn’t seem to be worth it.