The Best and Worst U.S. Airlines in August

Complaints drop as on-time performance improves marginally

Oct 29, 2012, 8:00 am EDT | By Susan J. Aluise, Aviation, Auto & Transportation Writer

Best On-Time Arrival Performance

1. Hawaiian Airlines – (NASDAQ:HA) — 92.8%

There’s no trouble in paradise for Hawaiian Airlines, which not only held onto the top spot for on-time performance in August, but regained the three percentage points of altitude lost in July. The airline easily has been able to hold onto its top ranking since 2004. Industry-leading performance metrics undoubtedly played a role in the carrier’s whopping 78% gain in third-quarter net income.

Runners Up:
2. Alaska Airlines (NYSE:ALK) — 89.3%
3. Delta Air Lines (NYSE:DAL) — 83.9 %
4. U.S. Airways (NYSE:LCC) — 82%

How Other Major Airlines Stack Up:
AirTran (unit of Southwest) — 81.7%