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The Best and Worst U.S. Airlines in August

Complaints drop as on-time performance improves marginally

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Fewest Mishandled Bags:

1. Virgin America — 1.06 reports per 1,000 passengers

Virgin America continues to impress, although its mishandled bag rate inched up slightly from the 0.85 it reported in June. At slightly more than one mishandled bag per 1,000 passengers, its rate blows away the industry average of 3.38.

Runners Up:
2. AirTran — 1.87 reports per 1,000 passengers
3. JetBlue — 2.10 reports per 1,000 passengers

How Other Major Airlines Stack Up:
Delta Air Lines — 2.19 reports per 1,000 passengers.
U.S. Airways — 2.26 reports per 1,000 passengers.

Article printed from InvestorPlace Media,

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