Salesforce.com, Inc. (NYSE:CRM) shareholders have been treated to a handsome 2017 so far, with shares up nearly 30% for the year-to-date. But given the flat reaction in CRM stock following Thursday evening’s first-quarter earnings report, it looks like the good news has all been baked in.
CRM hasn’t been alone this year. Many top-tier tech operators including Facebook Inc (NASDAQ:FB) and Alphabet Inc (NASDAQ:GOOGL) have been in full rally mode. But like the rest of the tech sector, optimism toward Salesforce seems to be waning.
For its Q1, Salesforce earnings came to 28 cents per share after certain items, up from 24 cents per share a year ago and better than expectations by a pair of pennies. Revenues jumped by 25% to $2.39 billion, which was about $4 million higher than expected.
It was a beat, but considering how low the bar was set, it wasn’t a convincing one.
The most promising piece of information was actually the guidance for the full year. Salesforce now sees revenues coming in a range of $10.25 billion to $10.3 billion, up from prior estimates of $10.2 billion. Meanwhile, CRM also expects earnings to come in at $1.28 to $1.30 per share.
Here are some of the other highlights from the Salesforce.com earnings report:
- Cash from operations came to $1.23 billion, up 17% on a year-over-year basis. In all, the cash balance is $2.22 billion.
- Salesforce.com launched the Commerce Cloud Einstein platform, which provides AI (Artificial Intelligence) capabilities to retailers.
- Gartner, Inc., named Salesforce as the leader in the Magic Quadrant for CRM Customer Engagement. Salesforce.com has held this position for the past 9 years.
- CRM announced an agreement with Amazon.com, Inc. (NASDAQ:AMZN) to integrate Service Cloud Einstein with Amazon Connect, which allows for next-generation contact center services.
From a technical standpoint, though, CRM has hit the wall.
Shares have dipped down to the 20-day moving average, which the stock has been rubbing up against for much of the past couple months. Still, it has provided relatively firm support for most of 2017. Next support sits just about 4% lower at the 50-day moving average in the $84.60 area.
One upside — over the past week or so, CRM stock has dripped down off its all-time highs and worked off an extreme overbought reading in its Relative Strength Index (RSI). And at a current reading of 60, momentum still is on Salesforce’s side, but there’s still room for shares to catch fire again should investors bullishly reconsider in the morning.
UPDATE: For the most part, Salesforce is all about maintaining the growth story. Yes, it’s impressive that the company has been able to continue to crank out strong gains, especially given the high revenue base. Then again, Salesforce has the advantage of being a pioneer of the cloud computing industry and has remained focused on innovation.