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The Best and Worst U.S. Airlines in August

Complaints drop as on-time performance improves marginally

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Fewest Customer Complaints

Delta Air Lines DALDelta Air Lines subsidiary Comair — 5

Regional airline Comair was successful in holding down customer complaints in August and stole top honors in the category away from Virgin America, which saw its complaints triple from 5 in July to 15 in August. That’s still exemplary baggage-handling performance, however.

Runner Up:

Pinnacle Airlines (PINK:PNCLQ) subsidiary Colgan Air — 6

How Other Major Airlines Stack Up:
Virgin America — 15
AirTran — 16
JetBlue — 26
Southwest — 37

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